Effective date: October 18, 2026
This Privacy Policy explains how The Cleaning Company LLC (“we,” “us,” or “our”) handles personal information collected through our website, direct communications, cleaning services, and optional messaging programs.
1. Information We Collect
We may collect your name, business name, email address, mobile number, service address, property details, scheduling preferences, payment-related records, and information in an inquiry. Our providers may receive limited technical data such as IP address, browser type, device information, referring page, and website activity.
2. How We Use Information
We use information to respond to inquiries, prepare estimates, schedule and provide services, communicate about appointments, maintain records, coordinate billing, protect legal rights, improve operations, and send marketing only where separately authorized.
3. Email and SMS Choices
A general inquiry does not automatically subscribe you to marketing. Email and SMS consent are separate and optional. You may unsubscribe from marketing email using its unsubscribe link and from recurring SMS by replying STOP. Reply HELP or call us for SMS assistance.
4. Service Providers and Disclosure
Contracted vendors may process information on our behalf for hosting, communications, scheduling, payment, security, or other operational purposes. Mobile numbers, SMS opt-in data, and SMS consent are not shared with third parties for their own promotional use. We may disclose information when required by law, to protect rights or safety, or during a business transaction subject to appropriate protections.
5. Retention and Security
We retain information as reasonably necessary for service, accounting, consent verification, legal, and dispute-resolution needs. Limited suppression records may be retained after an opt-out. We use reasonable safeguards, but no method of storage or transmission is completely secure.
6. Your Choices
You may ask to access, correct, or delete personal information we maintain about you, subject to identity verification and legal exceptions. You may withdraw marketing consent at any time.
7. Cookies, Links, and Children
Our website may use essential browser storage and hosted resources needed to display and secure the site. Linked sites have their own policies. Our services are not directed to children under 13, and marketing programs are intended for adults.
8. Updates and Contact
We may update this policy as our practices or obligations change. Privacy questions and requests may be emailed to team@thecleaningcompanyllc.site, directed to +1 (254) 236-3966, or mailed to The Cleaning Company LLC, 720 Kentucky Ave, St Cloud, FL 34769.